FAQ

Most asked questions about how Trakem can help wedding professionals save time and money and grow their business

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Frequently Asked Questions

Is Trakem the best CRM for me?

Question 1: Who is Trakem designed for?

Trakem is an end-end business management tool designed specially to help wedding professionals like photographers, videographers, hair and makeup artists, wedding planners and coordinators and DJs save time and money.

Question 2: What is Trakem's mission statement?

You may find Trakem's mission statement here.

Question 3: What is Trakem's vision statement?

You may find Trakem's vision statement here.

Question 4: What are the features of Trakem?

Trakem is an end-to-end business management solution with Done-For-You features, including:

Client & Lead Management: We handle lead tracking and client communication.

Custom Workflows & Automation: Automate routine tasks like follow-ups and reminders.

TEMPLATED Emails, Contracts & Invoices: Pre-made templates for seamless client interactions.

Calendar & Payment Integration: Sync your schedule and process payments automatically.

Reputation Management: We get and manage reviews for you.

With Trakem, you can focus on serving your clients while we take care of the rest.

Question 5: Do you integrate with Facebook or Google ads?

You can easily track all your clients and leads in one centralized location by integrating with Google Ads, Facebook and Instagram Ads, allowing you to manage your relationships and follow up efficiently.

Question 6: Can I customize my workflows?

While Trakem offers customizable workflows, we recommend reaching out to our team for guidance before making any changes. Our Done-For-You services are designed to ensure everything runs smoothly and efficiently, and we want to make sure any adjustments align with the best practices for your business. Let us handle the setup, so you can focus on your clients!

Question 7: Does Trakem have email and contract templates available?

Absolutely! We offer a variety of proven, professional email and contract templates that you can use for one-off communications or integrate into your automated workflows.

Question 8: Can I integrate my calendar and book appointments with Trakem?

Trakem's calendar integration allows you to schedule and manage all your appointments and events in one place, ensuring you stay organized and never miss an important date. You may integrate with your existing Google calendar as well.

Question 9: Can I send invoices and accept payments through Trakem?

Yes, you can create and send invoices directly from the platform and integrate payment options with Stripe to make it easy for clients to pay you.

Question 10: How does the reputation management feature work?

You can see, respond to, and request reviews from customers, helping you build trust and improve your Google ranking with positive feedback. You can integrate with both Facebook and Google my business reviews.

Question 11: How can I get started with the software?

Simply sign up on our website, and you’ll be guided through the setup process to start using all the features right away.

Question 12: Is there customer support available if I need help?

Yes, we offer dedicated customer support to assist you with any questions or issues you may encounter. You may use the chat feature or send us an email at [email protected]

Trakem Solutions the best CRM for DJs

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